This version sets a new standard for quality.

- Improved support of English, French and Spanish languages
- Improved reliability (extensive QA processes)
- Improved user experience (tweaked many details)
- Improved themes (better handling of corner cases)
- Improved products management with add-on options
- Improved custom fields admin section for profile and ticket creation pages
- Improved JSON API for integrating support tickets into third parties tools.
- Improved Swift framework (SupportEngineKit) for adding support features to native apps.
- Improved Xojo framework (SupportEngineKit for Xojo apps)

The new version includes the following features:

- An online assistant to assist with setting up main features and content.
- A new magic button adding AI features to text fields, available in Extended and Pro versions.
- A page editor for adding content to pages such as Privacy, Terms, Services, About, and Portfolio. These pages can be enabled or disabled in the Settings.

We also improved, tweaked many parts of the app for a better user experience and reliability. 

As an alternative to the self-hosted version, our software is now available as a cloud instance on our infrastructure. We have also included a new dark theme option for all versions (you can try it in the demo).

SupportEngine 1.5 is providing more features and better performance. It also includes all pro features like Languages selector, the store option, quotes and invoices management and much more. 

SupportEngine 1.2 is now available with full support of English, French or Spanish languages.

Version 1.1 is bringing four themes to pick (default, modern, minimalist and vertical), a CSS and Templates Editor (Extended and Pro versions only).

SupportEngine is transforming the customer support experience with a modern, seamless integration across both the frontend and backend.

Designed for the latest versions of PHP and MySQL, it offers a flexible, feature-rich platform where you can enable or disable modules as needed. Effortlessly import and sync users from your existing systems, with full support for WordPress and ExpressionEngine.

Adding a robust support ticket system to your website has never been easier, with optional project management features built in. It’s the ideal solution for consultants, freelancers, startups, and small businesses.