Sell anything
Launch a polished storefront for services, physical products, downloads, or subscriptions.
- Cart and streamlined checkout
- Coupons, taxes, shipping, and inventory
- Stripe payments and recurring revenue
VERSION 3 - PUBLISHED ON AUGUST 26, 2026
Ecommerce + Support made easy.
Sell products and services. Help customers. Deliver projects. Get paid. SupportEngine brings the entire customer journey into one powerful, self-hosted platform.
- One full edition
- Lifetime license
- Runs on your server
Commerce
AL
Good morning, Alex
Revenue
$12,840
18.2% this month
Orders
148
12 awaiting fulfillment
Today
Recent orders
Brand strategy packageOrder #1048 · Morgan Lee$1,850
Launch checklistOrder #1047 · Instant delivery$49
Care planMonthly subscription renewed$189
One platform for
StorefrontHelp deskProjectsBillingLive chat
A complete customer engine
From first click to lasting customer.
Stop stitching together separate tools. SupportEngine keeps sales, service, delivery, and revenue connected around one customer record.
Support beautifully
Turn questions into organized conversations your customers and team can follow.
- Guest and registered support tickets
- Live chat, snippets, files, and notifications
- Categories, priorities, and team assignment
Deliver the work
Move smoothly from sale to project, keeping tasks, files, and customer updates in one place.
- Projects, tasks, milestones, and Kanban
- Collaborative files and discussions
- Quotes, invoices, and payment tracking
One edition. Everything included.
Powered by smartwebUI for the best user experience.
SupportEngine 3 gives every customer the complete ecommerce, support, project, and billing toolkit.
Tickets & help deskCustomer portal, assignments, priorities, files
Complete ecommerceProducts, cart, checkout, orders, downloads
Payments & subscriptionsStripe, recurring billing, coupons, tax, shipping
Projects & KanbanTasks, milestones, discussions, shared files
Quotes & invoicesProfessional documents and payment tracking
Live chat & communicationFast conversations and workflow notifications
New UI editor
Make it feel unmistakably yours.
Shape the customer and admin experience from one visual workspace. Choose the theme, material, density, accent, layout, and interface tokens, then see the change immediately.
Brand-ready controls
Live visual preview
Responsive by default
See few admin options with these screenshots.
The important details
An impressive list of features
Everything is included in just one complete edition.
Support experience
Help customers faster
- Guest support flowsLet customers submit and follow tickets without registration.
- Reusable reply snippetsAnswer common questions consistently in less time.
- Knowledge base and FAQsGive customers useful answers before they open a ticket.
- Secure magic linksOffer passwordless access with time-limited email links.
- Workflow notificationsKeep customers and staff informed as work changes.
Business operations
Move from sale to revenue
- Quote-to-invoice workflowTurn accepted proposals into professional invoices.
- Recurring revenueManage flexible subscriptions, plans, and renewals.
- Coupons, currencies, and taxConfigure pricing for the way your business sells.
- Project milestonesTrack tasks, progress, ownership, and delivery clearly.
- Secure file organizationKeep project assets and support attachments together.
Control and flexibility
Run it your way
- AI-assisted repliesUse leading AI providers to improve support responses.
- Custom fieldsCapture the information your tickets and customers need.
- Roles and privacy controlsManage staff access, consent, and GDPR workflows.
- Four-language interfaceServe customers in English, French, German, or Spanish.
- Guided installationConfigure the platform quickly with the setup assistant.
Your business. Your server.
Own the relationship and the platform behind it.
Self-hostedKeep your customer data under your control.
Full source includedNo locked-down black box or forced cloud.
Four languagesEnglish, French, German, and Spanish.
Connected identitiesWordPress and ExpressionEngine member sync.
Full AI support for ticket management
Turn ticket context into a better reply.
SupportEngine can use the customer’s ticket, conversation history, and your saved support knowledge to suggest a relevant reply. Staff remain in control: every draft can be reviewed, edited, or discarded before anything is sent.
Bring your own API keysChoose a supported AI provider in the admin settings and connect it with your credentials. AI assistance runs only when your team requests it.
OpenAIOpenRouterGroqMistralDeepSeekPerplexityLocal or custom
AI ticket assistant
Staff controlled
Customer needs help changing a subscription
Use the complete conversation and relevant saved replies to prepare a clear response.
Context-aware suggestionsDraft from the current ticket thread and reusable snippets.
Privacy-aware workflowSensitive patterns are redacted before the provider request.
Human approval firstReview and edit every suggestion before sending.
AI-agent-assisted quality reviewBuilt, then checked again.
The SupportEngine 3 codebase was reviewed and verified with modern AI coding agents for quality, consistency, and common security issues. This complements responsible human testing and deployment review.
Live product test
How to test it?
The complete support center and shopping website at supportengine.cloud/store is built with SupportEngine itself. What you see there is the real customer experience, not a static demonstration.
Simple by design
One version.
One version.
One honest price.
Get the complete SupportEngine platform and build a better customer journey on infrastructure you control.
SupportEngine 3Complete edition
$299one-time purchase per website
Lifetime license with the full source code.
- Ecommerce, tickets, projects, and billing
- Subscriptions, live chat, and UI editor
- Four languages and member-sync plugins
- Online technical support
Need something more specific?
SupportEngine fit the way you work.
The complete edition is a strong foundation. When your organization needs more, we can extend it without turning your workflow into a compromise.
Discuss your requirementsFeatures built for your workflow
Add specialized processes, integrations, reports, automations, or customer experiences while keeping SupportEngine at the center.
Designed around your requirementsMore languages for your market
Extend the existing multilingual interface with additional language packs and terminology adapted to your customers and team.
Interface and product languageA version optimized for your use case
We can provide purpose-built editions with focused features, workflows, and defaults for a specific industry or business model.
Focused, ready-to-use configuration
A full solution for your website
From checkout to support ticket to final invoice, run it all with SupportEngine.