Powerful with elegant simplicity

Every tool you need for customer success, project delivery, and billing, in one cohesive platform.

Intelligent Ticketing

A support ecosystem designed for speed. Manage inquiries with automated workflows.

  • Guest & registered submission flows
  • Automated SLA & priority tracking
  • Smart file attachments & organization
  • Real-time email synchronization

Project Management

From milestones to delivery, track workstreams with Kanban and list views.

  • Milestone-driven project tracking
  • Visual Kanban & task boards
  • Collaborative team assignments
  • Integrated file & discussion threads

Secure Asset Vault

Manage project assets and support docs in a secure, centralized file environment.

  • Multi-format file support & validation
  • Encrypted storage & retrieval
  • Project-specific asset organization
  • Granular access control for attachments

Workflow Notifications

Keep your team and customers in sync with an event-driven notification engine.

  • Semantic HTML email templates
  • Advanced SMTP & mailer support
  • Real-time browser-level alerts
  • Granular user preference controls

User & Access Control

Identity system with granular permissions and automated onboarding workflows.

  • Configurable self-registration flows
  • Secure email validation protocols
  • Dedicated staff & admin role management
  • Intelligent user synchronization APIs

System Administration

Deep configuration, feature toggles, and system-wide management in one panel.

  • Global feature activation/deactivation
  • Advanced security & compliance settings
  • Customizable branding & theme options
  • SEO optimization & meta controls

Automated Billing

Professional quotes and invoices, from proposal to payment in one flow.

  • Smart quote-to-invoice conversion
  • Multi-currency & tax configuration
  • Direct Stripe payment integration
  • Professional PDF output

Service Store

Sell services and digital goods through a clean, conversion-focused checkout.

  • Categorized product catalog
  • Dynamic cart & one-page checkout
  • Instant payment via Stripe
  • Automated fulfillment tracking

Recurring Revenue

Subscription management for SaaS, maintenance plans, or retainers.

  • Flexible subscription cycles
  • Self-service customer portal
  • Automated billing via Stripe
  • Churn monitoring & analytics

Enterprise-grade security

Multiple layers of defense to safeguard your data and privacy.

CSRF/XSS prevention, password hashing, role-based access control, and secure magic login, continuously validated for modern compliance standards.

Feature-rich and built to adapt

Toggle features on or off after install, whenever you need them.

  • Rapid Deployment
    Automated installation wizard gets you running in minutes.
  • Guest Support Flows
    Configurable guest ticketing for maximum accessibility.
  • Snippet Ecosystem
    Save and deploy common responses for lightning-fast replies.
  • Knowledge Base
    A central repository for FAQs and self-service documentation.
  • Secure Magic Links
    Passwordless login option for frictionless user access.
  • CMS Connectors
    Seamlessly sync users with WordPress and ExpressionEngine.
  • GDPR Governance
    Built-in tools for data deletion and privacy compliance.
  • AI Integration
    Powered by OpenAI, Claude, Gemini, and Mistral.
  • Developer API
    Extend functionality into your own custom applications.
  • Project Milestones
    Track progress with precision and visual clarity.
  • Custom Schemas
    Define custom fields for tickets and user profiles.
  • Real-time Chat
    Frictionless communication layers for direct messaging.
  • Template Engine
    Integrated HTML/JS editor for total aesthetic control.
  • Global Reach
    Multi-language selector with four major locales.
AI integration

Quick replies and direct AI integration

Admins and staff can save reusable snippets or enhance replies with AI Magic, OpenAI, Claude, Mistral, Google Gemini, or DeepSeek (API key required).